Privacy Policy

Last updated: 27/12/25

WP Doctor (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://wpdr.com.au
or use our services.

Information We Collect

We may collect the following information:

  • Name, email address, phone number
  • Website URL and hosting details
  • WordPress, hosting, or cPanel access (provided voluntarily)
  • Payment and billing information (processed securely by third-party payment providers)
  • Website analytics and usage data

How We Use Your Information

We use your information to:

  • Provide WordPress repair, diagnosis, and maintenance services
  • Communicate with you about your service or enquiry
  • Process payments and subscriptions
  • Improve our services and website

Website Access & Credentials

Any login details you provide are used solely to diagnose or repair your website. Credentials are:

  • Accessed only by authorised WP Doctor staff
  • Stored securely where required
  • Deleted once work is completed where possible

We strongly recommend providing temporary or restricted access.

Data Security

We take reasonable steps to protect your information using secure systems and best practices. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Email communication
  • Website analytics
  • Security and monitoring

These providers have their own privacy policies.

Cookie & Tracking Notice

WP Doctor uses cookies and similar technologies to improve website performance, analyse traffic, and enhance user experience.

Cookies may be used for:

  • Website analytics
  • Security and performance monitoring
  • WooCommerce cart and checkout functionality

By using this website, you consent to the use of cookies. You can manage or disable cookies via your browser settings.

GDPR & Data Handling Statement

We collect and process personal information only where necessary to provide our services. This may include website URLs, login credentials (provided voluntarily), and contact information.

We:

  • Do not sell or share personal data
  • Store data securely
  • Retain data only as long as required to deliver services

You may request access to or deletion of your personal data by contacting support@wpdr.com.au

Your Rights

You may request access to or deletion of your personal data by contacting us at support@wpdr.com.au